Get Care | Doorstep Health

1

What do you need help with?

Use your own words. Doorstep treats this as a starting point, not a diagnosis.

Tell us what is happening

or choose a starting point

See someone today A new symptom, illness or health concern that needs a sensible first assessment. Care at home Nursing, post-operative support, recovery or ongoing help where you live. Tests & health checks Blood tests, screening, biomarkers and preventive health checks. Mental wellbeing & recovery Stress, anxiety, low mood, trauma, grief, addiction or someone to talk to. Private or sensitive care Sexual, reproductive, relationship-sensitive or other care you want handled discreetly. Ongoing care Long-term conditions, medication follow-up and continuity between appointments. I’m not sure That is fine. Doorstep can start with your description and coordinate the next step.

2

Is anything urgent or unsafe?

Select only what applies. These are safety signals, not diagnoses.

Severe trouble breathing, chest pain or severe bleeding Loss of consciousness, seizure or major injury I may hurt myself or I am in immediate danger I have been assaulted, forced into sexual contact, or I am not safe Heavy bleeding or severe pain during pregnancy

Time-sensitive private care

These can change how quickly Doorstep should route the request.

Possible HIV exposure within the last 72 hours I may need emergency contraception Recent sexual assault or forced sexual contact

Immediate emergency?

Doorstep is not a substitute for emergency services. If someone is in immediate life-threatening danger, use your local emergency service now.

3

How and when would you prefer care?

Choose the setting and timing that work for you. Doorstep will confirm what is clinically appropriate and actually available.

How would you like care to reach you?

At home Care at your home when the pathway and provider support it. Video Start remotely when an in-person examination is not immediately required. Clinic or partner site Doorstep can coordinate an appropriate in-person location. At work Useful for workplace health, mobile care and selected diagnostics. Hotel Private mobile care while you are travelling or staying away from home. Health Desk Use an available Doorstep Health Desk when one is convenient. Let Doorstep recommend We will suggest the most appropriate setting after review.

When do you need help?

Preferred date Optional

Preferred time Optional

Where should care reach you?

4

Your details and Safe Access preferences

Tell us how to reach you. Privacy is a property of the journey, not a separate service.

First name

Last name Optional

Safe contact number

Email

Age Optional

Preferred language Optional

Contact me safely

Choose what Doorstep may reveal when contacting you.

How should we contact you?

When is it safe to contact you? Optional

It is safe to say “Doorstep Health” when contacting me.If off, Doorstep should use neutral language. It is safe to leave a voicemail.Leave this off if other people may hear your messages. Keep this care private from people I normally share health information with.This activates tighter Safe Access controls where supported.

Quick exit

How will care be funded?

Programme / benefit reference Optional

5

Review your care connection

Doorstep will not pretend a time or clinician is confirmed until availability and suitability have actually been checked.

What you needYour care need

Starting pathwayOngoing condition support

Preferred settingDoorstep to recommend

TimingFlexible

Safe contactPhone call

PrivacyStandard

Anything else Doorstep should know? Optional

What happens next: We will ask you to create or sign in to your private Doorstep account before the request is created. Your care location and answers will carry into My Care.

Tell us what you need. Doorstep will route the next step.